Management Training: How To Be A More Assertive Manager
Our Management Training Seminars
By introducing our Management Training Seminars to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems seminars. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.
For more information on our management training seminars please contact us.
As a part of our management training seminars, Managers and Supervisors will learn how to:
- Minimize the chance of miscommunication by understanding what people are really saying, and why
- Deal with difficult people, manage tense situations, and resolve conflict
- Make use of proven active listening skills to improve your ability to gain helpful information
- Be able to facilitate, guide, and close discussions in one-on-one or group settings
- Improve understanding and communication by giving and receiving good feedback
- Use ideas submitted by a member of the team without causing other members to be defensive
- Develop a comprehensive team building strategy that improves productivity of the whole team
- Emphasize the value of working toward common goals without devaluing individual accomplishment
- Define and set up a method to track staff activities
- Be able to manage time and work assignments effectively
- Conduct team meetings that capture and hold the audience’s attention
- Interview and hire the right person for the right job
- Save time and work more effectively through the use of a clear time management plan
- Understand and comply with proper hiring and managing requirements
- Communicate effectively with both superiors, peers and subordinates
- Become effective coaches for their work team
- Conduct accurate and difficult performance appraisals
How To Be A More Assertive Manager
Being a manager can at times be extremely challenging. Often when people manage get feedback on their performance they are told that they need to assert themselves more. In these cases, it is easy to misinterpret what being more assertive is and, instead of asserting yourself, become more aggressive.
So how can you start to become more assertive as a manager without becoming the bully that staff loathe?
Tip 1: Believe In Yourself
What I have noticed is that people who are highly aggressive, rather than assertive, managers act this way because they lack self confidence. The trouble is people can sense this lack of self confidence a mile away and your doubt in yourself places doubt in the minds of others. Being self confident is not about being a know it all, but recognising and being okay that you will make choices based on what you think is best without letting fear hold you back.
Tip 2: Be Constructive Rather Than Destructive
No-one likes a boss who humiliates others or makes others feel small or inadequate and they like it even less when you do it in public. Make a point of being constructive when giving feedback or dealing with a difficult situation rather than being completely negative.
Tip 3: Make Your Expectations Clear
I am sure we all have come across bosses who were so vague about their expectations that people spent more time trying to guess what was required than delivering results. Vague expectations lead to sub-optimal results so make your expectations clear.
Tip 4: Listen First
If you are someone who is highly driven and just wants to get on with things, the temptation is to interrupt, cut people off or worse still just bulldoze through your point of view. This type of behaviour rarely works long term, so start to listen more and actively stop yourself when you notice impatience creeping in.
The Bottom Line: To succeed as a manager you need to master the balance between getting things done and building and maintaining relationships. So what can you start doing differently to assert yourself?
Now I invite you to sign up for my free audio e-course Leadership Success at https://www.goalsandachievements.co.uk/
Duncan Brodie of Goals and Achievements (G&A) works with accountants, health professionals, teams and organisations to develop their management and leadership capability.
With 25 years business experience in a range of sectors, he understands first hand the real challenges of managing and leading in the demanding business world.
Subject: Management Training Seminar