Management Training Seminars

By introducing our Management Training workshops to your staff we help ease the negative effect of change on both managerial and supervisory personnel. The change in job responsibilities, the change in personnel, job duties, and the rising challenge of developing subordinates are specific goals of our learning systems courses. We are highly successful at helping Managers and Supervisors learn and adapt to the necessary skills and proper behaviors to be successful at work as well as in their personal lives.

For more information on our management training classes please contact us.

As a part of our management training courses, Managers and Supervisors will learn how to:

  • Minimize the chance of miscommunication by understanding what people are really saying, and why
  • Deal with difficult people, manage tense situations, and resolve conflict
  • Make use of proven active listening skills to improve your ability to gain helpful information
  • Be able to facilitate, guide, and close discussions in one-on-one or group settings
  • Improve understanding and communication by giving and receiving good feedback
  • Use ideas submitted by a member of the team without causing other members to be defensive
  • Develop a comprehensive team building strategy that improves productivity of the whole team
  • Emphasize the value of working toward common goals without devaluing individual accomplishment
  • Define and set up a method to track staff activities
  • Be able to manage time and work assignments effectively
  • Conduct team meetings that capture and hold the audience’s attention
  • Interview and hire the right person for the right job
  • Save time and work more effectively through the use of a clear time management plan
  • Understand and comply with proper hiring and managing requirements
  • Communicate effectively with both superiors, peers and subordinates
  • Become effective coaches for their work team
  • Conduct accurate and difficult performance appraisals

 

The Top Five Best Management Practices

Whether you're a business owner with employees, or a supervisor charged with managing staff, incorporating these top five best management practices into your daily interaction with employees will help make both your job and that of your staff a lot easier.

#1. Provide clearly written and communicated policies and procedures. Discuss your expectations with both your current employees and every new employee as part of their orientation to your company. Give all employees a copy of your policies.

#2. Meet with your employees regularly. Take the time to develop an understanding of the work that they are performing as well as the challenges and limitations of their jobs. Learn what it is about the work that keeps your employees engaged and challenged. Brainstorm with your staff individually or as a group as to discuss the best ways to meet current or future workplace challenges.

#3. Empower your employees when and where it is appropriate. Give your employees the latitude to make decisions that will save time, provide better customer service, and make performing their jobs easier.

#4. Provide ongoing feedback regularly. Let employees know when they are doing a good job and don't be afraid to provide constructive criticism when warranted when there are performance issues, with the goal of helping to guide your employees towards better performance.

#5. Deal directly and swiftly with inappropriate workplace behavior. Make clear what is considered inappropriate behavior and why. Clearly define what is acceptable workplace behavior and be specific about the types of behaviors that will not be tolerated and what action will be taken if the behavior continues.

Dianne Shaddock is the Founder of Easy Small Business HR.com, a website which provides "Quick and Simple Human Resources Strategies for Small Businesses, Non Profits, and Entrepreneurs. Go to EasySmallBusinessHR.com for more tips on how to hire and manage your staff more effectively. Easy Small Business HR, Your Personal HR Consultant.

Subject: Management Training

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