Participants will learn to lead, coach and be an integral part of their work team. Strategic tools for improving team effectiveness are learned and practiced in this hands-on course. The way managers supervise and coach their employees will significantly effect their performance and job satisfaction. By working smoothly with one another—while defining roles, objectives, responsibilities and work assignments—Our  Exceptional Management Training course increases job satisfaction and allows their team members and subordinates to reach their performance goals.

Our Exceptional Management Training is a one or two-day highly interactive course that teaches the tools to make the most of interactions with subordinates through extensive video taped exercises and classroom learning games. This approach allows both the subordinate and the supervisor to make the most of every interpersonal interaction. Managers learn to discuss problems and challenges with subordinates, to take advantage of the opportunities that lie ahead and reduce misunderstanding and miscommunication within their work unit.

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Management Training Course


  • Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?
    It is highly likely that most of your employees follow policies established a long time before they joined the company and they did not contribute to their development. Ask a sample of your employees how well they understand specific policies within the organization (e.g., policies on who and what to tell the media, how to keep their computer passwords, or policy on handling confidential information). Are they doing things just because that is the way things are done or do they understand why they do them?
  • Communication Mix-Up
    When you take a management training course to help you figure out other people's representational systems or what sense they prefer to use when taking in information, you can communicate on their wavelength and enter their model of the world. The result is - presto, fewer communication mix-ups and instant rapport.
  • Delegation Trains Everyone
    Proper delegation provides an efficient management training course for the workforce.
  • Hire Winners: Ask the Right Questions
    How do you as a manager, supervisor or team leader hire winners? One very successful interviewing technique is behavioral interviewing---selecting the right person for the right job using a job-related rather than a gut feel approach. A job-related approach is asking for a behavioral example of skills and traits that are required for a position.
  • How to Use Humor to Diffuse Conflict
    It’s hard to find a management training course in humor, but used the right way at the right time it can be just what you need to diffuse a conflict at work.
  • The Best Way to Keep Track of Meetings
    The aim of this process is to service the customer and to keep you on track. Milestones, action items, and other events will likely keep you busy. Do not fall down on the job and forget what it is you were supposed to do.