An IT manager’s success is measured by the motivation, focus, skills and success of their entire IT team.  The IT team is under pressure to deliver exceptional productivity across a variety of functions – from the help desk to upgrading technology to keeping up with compliance issues and making sure the email server doesn’t crash. Beyond managing the technology, though, there is a wild card in the equation that many new IT managers have never before had to deal with: the people factor.  The secret to successful IT Management is to be able to inspire and equip diverse groups of people with differing needs, skills, opinions and experience levels to go out and meet these challenges, which is much more difficult than replacing a server or migrating data.

This highly interactive One-Day Exceptional IT Management training workshop uses activities, worksheets, best-practice discussions and role plays to help IT supervisors and IT managers practice and develop IT management techniques for communication, conflict management, motivation, delegation, and evaluation.  These five basic concepts are the foundation of IT Management, and their proper execution is based on knowing and understanding the employees working on the team. 

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World-class IT Management Training



  • Delegate Successfully - The Four Level Rule
    Delegation is a subtle, yet vital art in business. What is true here for business in general also applies in IT management training.
  • Performance Management Made Easy
    What is your company's track record of getting IT management training projects completed on-time and on-budget?
  • Project Management - Are You Done Yet
    Don't ask vague questions like "Are you done yet" and then walk away. Drill the developer for more details.
  • The Measurement of Manager Training
    Evaluation can help you determine whether or not the IT management training you are offering is successfully meeting existing corporate needs.
  • IT Management Training: Who Can Benefit From Taking Some?
    An Information Technology (IT) Management Training Program can be beneficial to many different types of people, including those who are seeking a management level position from within the IT Industry. Various programs are available to those who are currently working as IT professionals in manage positions but need training with their management skills connected to their IT industry.